Meet aime™ Support

Your AI-powered support assistant

aime Support autonomously answers questions, resolves issues, and guides attendees in real-time. Say goodbye to flooded inboxes and long wait times – let AI handle the attendee support while you focus on delivering exceptional events.

80%

Reduction in support tickets

24/7

Always-on attendee assistance

95%

First-contact resolution rate

See aime Support in Action

Watch how aime Support instantly resolves attendee queries and automatically escalates complex issues to your team when necessary.

What aime Support can do

Intelligent attendee assistance powered by AI

Instant Answers

AI automatically responds to FAQs about schedules, speakers, locations, and logistics in seconds.

Multilingual Support

Seamlessly communicate with global attendees by automatically translating queries and responses in over 50 languages.

Smart Escalation

Automatically route complex inquiries or VIP requests to the appropriate human team member instantly.

Proactive Guidance

Send timely reminders and personalized recommendations based on attendee profiles and real-time event updates.

Everything you need for attendee support

From registration questions to on-site wayfinding, aime Support handles every aspect of attendee communication.

How aime Support works

1

Connect Your Data

Tell aime about your event – policies, schedules, FAQs, and maps. The AI ingests your event context instantly.

2

AI Handles Inquiries

Attendees ask questions via chat or email, and aime provides accurate, instant answers based on your data.

3

Monitor & Escalate

Track interactions in real-time, view support metrics, and let your team step in only when human touch is needed.

Works with your existing tools

aime Support seamlessly integrates with your registration, ticketing, and CRM platforms. No disruption to your workflows.

Cvent

RainFocus

Bizzabo

Swoogo

Salesforce

SOC 2 Certified

99.9% Uptime

Real-Time Processing

5M+ Queries Handled